Privacy Policy
Privacy Policy
Sol Society
Last updated: [Insert Date]
This Privacy Policy describes how Sol Society (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
1. Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
Additionally, as you browse the site, we collect information about:
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The individual pages or products you view
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Websites or search terms that referred you to the site
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Information about how you interact with the site
We refer to this automatically collected information as Device Information.
We collect Device Information using technologies such as:
Cookies – small data files stored on your device
Log files – track actions occurring on the site
Web beacons, tags, and pixels – electronic files used to record browsing behaviour
When you make or attempt to make a purchase through the site, we collect certain information including:
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Name
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Billing address
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Shipping address
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Payment information
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Email address
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Phone number
We refer to this as Order Information.
When we talk about Personal Information in this Privacy Policy, we are referring to both Device Information and Order Information.
2. How We Use Your Personal Information
We use the Order Information we collect to:
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Process and fulfil orders
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Arrange shipping and provide order confirmations
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Communicate with you
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Screen orders for potential risk or fraud
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Provide you with information or marketing relating to our products (when you opt in)
We use Device Information to:
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Improve and optimise our website
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Analyse browsing behaviour and marketing performance
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Detect potential fraud or security risks
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our business.
For example:
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Shopify – our e-commerce platform used to power our online store
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Payment providers – to process transactions securely
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Shipping providers – to deliver your orders
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Analytics services – such as Google Analytics to understand website traffic
These third parties only use your information to the extent necessary to perform these services.
We may also share information to comply with applicable laws, respond to legal requests, or protect our rights.
4. Marketing Communications
With your permission, we may send you emails about our store, new products, collections, or updates.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
5. Cookies
Our website uses cookies to improve your browsing experience and to understand how customers interact with our store.
You can choose to disable cookies through your browser settings, although this may affect how the website functions.
6. Data Retention
When you place an order through the site, we maintain your Order Information for our records unless and until you ask us to delete this information.
7. Your Rights
If you are an Australian resident, you have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate information
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Request deletion of your data where appropriate
To exercise these rights, please contact us using the details below.
8. Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Payment information is encrypted using secure payment technologies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page.
10. Contact Us
For more information about our privacy practices or if you have questions, please contact us at:
Sol Society
Email: solsocietyworld@gmail.com
Australia